BPI Express Online: Recover Forgotten Password or Stolen ATM

Online banking is an electronic payment system that is widely used today to conduct a range of transactions on the internet.

In the Philippines, one of the leading banks for such services is BPI or Bank of the Philippine Islands. Why bank online?

It makes life so much easier, transactions smoother, and your wants within your reach.

But take, for example, I haven’t transacted online for months, and I already forgot my BPI Online password and had trouble signing in?

Am I doomed forever? Will, I lost my account? Certainly, no.

This article will guide you through a series of steps to recover a forgotten BPI password for you to enjoy online banking once again.

1. Visit www.bpiexpressonline.com and click the inquiry “Forgot your username and password?” which is located on the right side of the website, just below the BPI Express online banking login button.

2. You will be given two options by the website. Choose to Tick “Activate your nominated password in any BPI Express Teller ATM” now or Activate your nominated password by calling BPI through Express Phone.

3. The site will bring you to another page, where you will fill in the required information. Your account number is located at the back of your card. Choose between a savings account or a checking account. Your JAI (Joint Account Indicator) on the other hand, is at the lower right side of your card.

4. Please enter your nominated password:

Reminders:

1. Password should be 6 to 12 non-blank alpanumeric characters.
2. Passwrds are case sensitive.
3. Your new password cannot be your first or last name.

5. Once this is done, again, there are two ways to activate your new password. One way, which is what I am advising you to do, is to go to any BPI ATM and follow these instructions:

1. Insert your card.
2. Select “Special Services”.
3. Select “Activate Enrollments”.
4. Select “Express Online/Express Mobile App”.
5. Wait for 5 minutes until “EOL ACTIVATION REQUEST ACCEPTED” flash on the screen.

6. Another way to activate your new password is to call BPI through Express phone at the following hotlines:

Greater Metro Manila Area 89-100
Domestic Toll-Free 1-800-188-89100

1. Once you are connected, follow these instructions:
2. Dial 3 “For Internet and Mobile Banking”
3. Dial 1 “For Express Online”
4. Dial 1 “To Reset Your Internet Banking Password”

Your nominated password will be activated five (5) minutes after ATM activation.

Please read the confirmation page for instructions on how to activate your nominated password.

Please ensure that you keep your User ID and password CONFIDENTIAL all the time.

For step-by-step instructions, see our complete guide on how to invest in forex and global markets.

And voilà, you now have completed the process of changing your BPI Online Express password. You just have to follow these successful steps and you’re good to go.

International Toll-Free Numbers

Country	Carrier	IAC	Toll free
AUSTRALIA	TELSTRA		1-800-140-390
		0011	800-2748-9100
	OPTUS	0011	800-2748-9100
BAHRAIN	BATELCO		800-040-07
BELGIUM	BELGACOM	00	800-2748-9100
BRUNEI	JTB		801-2003
CANADA	TATA		1-800-354-5449
		011	800-2748-9100
CYPRUS	CYTA	00	800-274-89100
FRANCE	FRANCE TEL		0-800-905-585
		00	800-2748-9100
GERMANY	DTAG	00	800-2748-9100
GREECE	OTE		00800-6312-0014
GUAM	IT&E		1-800-163-0001
			1-888-557-8540
HONGKONG	NWT		800-932-634
INDONESIA	INDOSAT		001-803-6310-032
ITALY	TEL. ITALIA	00	800-274-89100
JAPAN	KDD		0053-163-6003
		010	800-2748-9100
	SOFTBANK	010	800-2748-9100
	NTT	010	800-2748-9100
KOREA	KT	001	800-2748-9100
MACAU	CTM		0800-452
MALAYSIA	TM		1-800-807-767
		00	800-2748-9100
NEW ZEALAND	TNZL	00	800-274-89100
NORWAY	TELENOR	00	800-274-89100
SAUDI ARABIA	STC		800-863-0008
SINGAPORE	SINGTEL		800-6363-007
		001	800-2748-9100
SPAIN	TELEFONICA	00	800-274-89100
SWITZERLAND	SWISSCOM	00	800-274-89100
TAIWAN	CHT-I		00801-63-1305
THAILAND	CAT	001	800-2748-9100
UAE	ETISALAT		800-0630-0017
UK	VODAFONE UK		0500-894-040
		00	800-2748-9100
	BT	00	800-2748-9100
USA	AT&T		1-800-225-1202
		011	800-2748-9100
	SPRINT		1-866-698-9100
		011	800-2748-9100
	VERIZON	011	800-2748-9100

Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100.
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