BPI Express Online: Recover Forgotten Password or Stolen ATM

Online banking is an electronic payment system that is widely used today to conduct a range of transactions on the internet.

In the Philippines, one of the leading banks for such services is BPI or Bank of the Philippine Islands. Why bank online?

It makes life so much easier, transactions smoother, and your wants within your reach.

But take, for example, I haven’t transacted online for months, and I already forgot my BPI Online password and had trouble signing in?

Am I doomed forever? Will, I lost my account? Certainly, no.

This article will guide you through a series of steps to recover a forgotten BPI password for you to enjoy online banking once again.

1. Visit www.bpiexpressonline.com and click the inquiry “Forgot your username and password?” which is located on the right side of the website, just below the BPI Express online banking login button.
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2. You will be given two options by the website. Choose to Tick “Activate your nominated password in any BPI Express Teller ATM” now or Activate your nominated password by calling BPI through Express Phone.
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3. The site will bring you to another page, where you will fill in the required information. Your account number is located at the back of your card. Choose between a savings account or a checking account. Your JAI (Joint Account Indicator) on the other hand, is at the lower right side of your card.
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4. Please enter your nominated password:

Reminders:

  1. Password should be 6 to 12 non-blank alpanumeric characters.
  2. Passwrds are case sensitive.
  3. Your new password cannot be your first or last name.

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5. Once this is done, again, there are two ways to activate your new password. One way, which is what I am advising you to do, is to go to any BPI ATM and follow these instructions:

  1. Insert your card.
  2. Select “Special Services”.
  3. Select “Activate Enrollments”.
  4. Select “Express Online/Express Mobile App”.
  5. Wait for 5 minutes until “EOL ACTIVATION REQUEST ACCEPTED” flash on the screen.

6. Another way to activate your new password is to call BPI through Express phone at the following hotlines:

Greater Metro Manila Area 89-100
Domestic Toll-Free 1-800-188-89100

  1. Once you are connected, follow these instructions:
  2. Dial 3 “For Internet and Mobile Banking”
  3. Dial 1 “For Express Online”
  4. Dial 1 “To Reset Your Internet Banking Password”

Your nominated password will be activated five (5) minutes after ATM activation.

Please read the confirmation page for instructions on how to activate your nominated password.

Please ensure that you keep your User ID and password CONFIDENTIAL all the time.

For step-by-step instructions, see our complete guide on how to invest in forex and global markets.

And voilà, you now have completed the process of changing your BPI Online Express password. You just have to follow these successful steps and you’re good to go.

International Toll-Free Numbers

Country Carrier IAC Toll free
AUSTRALIA TELSTRA 1-800-140-390
0011 800-2748-9100
OPTUS 0011 800-2748-9100
BAHRAIN BATELCO 800-040-07
BELGIUM BELGACOM 00 800-2748-9100
BRUNEI JTB 801-2003
CANADA TATA 1-800-354-5449
011 800-2748-9100
CYPRUS CYTA 00 800-274-89100
FRANCE FRANCE TEL 0-800-905-585
00 800-2748-9100
GERMANY DTAG 00 800-2748-9100
GREECE OTE 00800-6312-0014
GUAM IT&E 1-800-163-0001
1-888-557-8540
HONGKONG NWT 800-932-634
INDONESIA INDOSAT 001-803-6310-032
ITALY TEL. ITALIA 00 800-274-89100
JAPAN KDD 0053-163-6003
010 800-2748-9100
SOFTBANK 010 800-2748-9100
NTT 010 800-2748-9100
KOREA KT 001 800-2748-9100
MACAU CTM 0800-452
MALAYSIA TM 1-800-807-767
00 800-2748-9100
NEW ZEALAND TNZL 00 800-274-89100
NORWAY TELENOR 00 800-274-89100
SAUDI ARABIA STC 800-863-0008
SINGAPORE SINGTEL 800-6363-007
001 800-2748-9100
SPAIN TELEFONICA 00 800-274-89100
SWITZERLAND SWISSCOM 00 800-274-89100
TAIWAN CHT-I 00801-63-1305
THAILAND CAT 001 800-2748-9100
UAE ETISALAT 800-0630-0017
UK VODAFONE UK 0500-894-040
00 800-2748-9100
BT 00 800-2748-9100
USA AT&T 1-800-225-1202
011 800-2748-9100
SPRINT 1-866-698-9100
011 800-2748-9100
VERIZON 011 800-2748-9100

Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100.
Official Facebook: www.facebook.com/bpi
Official Twitter: twitter.com/talktobpi

 

Maggie

I learned a lot about finance after working for a digital marketing company specializing in investing and trading stocks, forex, etc. After that, I got exposed to other verticals such as wealth management and personal finance, which further improved my understanding of the financial world.

 

 

 

 

 

7 thoughts on “BPI Express Online: Recover Forgotten Password or Stolen ATM”

  1. I FORGOT MY USERNAME, CAN’T OPEN MY MOBILE APP. I TRIED ALL THE INSTRUCTIONS GIVEN IN YOUR WEBSITE BUT there’s only “forgot password”

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